Privacy Policy
Effective Date: January 1, 2024
Dade Research Center (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website or interact with our clinical research services.
1. Who We Are
Dade Research Center is a clinical research site located in Miami, Florida. We conduct FDA-regulated clinical trials in partnership with pharmaceutical sponsors and contract research organizations (CROs). As a healthcare provider and clinical research site, we are subject to the Health Insurance Portability and Accountability Act (HIPAA) and applicable federal and Florida state privacy laws.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, and phone number when you contact us or express interest in a study.
- Health Information: Medical history, diagnoses, and other protected health information (PHI) collected as part of study screening or participation. This information is governed by our HIPAA Notice of Privacy Practices.
- Website Usage Data: IP address, browser type, pages visited, and time spent on our site. This data is collected automatically via standard web server logs and, if applicable, analytics tools.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide information about clinical trials.
- To determine study eligibility and conduct the informed consent process.
- To conduct and manage clinical research studies in compliance with FDA regulations and ICH-GCP guidelines.
- To communicate study-related updates, visit reminders, and safety information.
- To comply with legal, regulatory, and accreditation requirements.
- To improve the functionality and content of our website.
4. HIPAA Compliance
As a HIPAA-covered entity, we maintain a separate Notice of Privacy Practices that describes in detail how we use and disclose your protected health information (PHI) and your rights regarding that information. A copy of this notice is provided to all research participants at the time of enrollment and is available upon request.
PHI collected as part of a clinical trial may be disclosed to the study sponsor, the FDA, Institutional Review Boards (IRBs), and other regulatory authorities as required by law and the study protocol.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information in the following limited circumstances:
- Study Sponsors & CROs: As required by study protocols and regulatory obligations.
- Regulatory Authorities: Including the FDA, IRBs, and other oversight bodies.
- Service Providers: Third-party vendors who assist with website hosting, IT services, or data management under appropriate data protection agreements.
- Legal Requirements: When required by law, court order, or to protect the rights and safety of our staff and participants.
6. Data Security
We implement administrative, physical, and technical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. Clinical trial data is stored in secure, validated electronic data capture (EDC) systems in accordance with 21 CFR Part 11 and HIPAA Security Rule requirements.
While we take reasonable steps to protect your information, no method of data transmission or storage is 100% secure. We encourage you to communicate with us through secure channels when sharing sensitive information.
7. Cookies & Analytics
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may configure your browser to refuse cookies; however, some features of our website may not function properly without them. We do not use tracking technologies for behavioral advertising.
8. Your Rights
Depending on your relationship with us and applicable law, you may have the right to:
- Access and receive a copy of personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information, subject to legal and regulatory retention requirements.
- Withdraw consent for certain uses of your information.
- File a complaint with the U.S. Department of Health and Human Services (HHS) if you believe your HIPAA rights have been violated.
To exercise these rights, please contact us using the information in Section 10 below.
9. Children's Privacy
Our website is not directed to children under the age of 13. Pediatric clinical trial participants are enrolled only with the consent of a parent or legal guardian, in compliance with 21 CFR Part 50 and applicable IRB requirements. We do not knowingly collect personal information from children through our website without parental consent.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. Your continued use of our website after any changes indicates your acceptance of the updated policy.